Language teaching

Question 1

Answer

We will reimburse you for returned items in the same way you paid for them.

Question 2

Answer

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone.

Question 3

Answer

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Question 4

Answer

Most unopened items in new condition and returned within 90 days will receive a refund or exchange.